Help & support

A little help with your journal.

Getting started

WordSprout requires an account and a connection for initial setup. Add a child and select the languages you want to record. Public downloads are not available yet; join the launch list to hear when they are.

Using your journal offline

After setup, the journal saved on your device is available offline while you remain signed in. Changes you're permitted to make wait to sync until a connection is available. Cloud sync is automatic; there is no switch to turn it off.

Sharing with family

Inviting parents and caregivers is a paid feature. Each person signs in with their own account and joins the same family. Roles control who can add or change information.

Saving a copy

CSV export is included in Free. PDF reports are a paid feature. Coming in 1.4.0: a journal summary and an archive option that sets a journal aside on this device without deleting its words. You can reopen an archived journal later.

Still need help?

Contact support with your platform, app version, and a description of the issue.